Privacy Policy

Privacy Policy
Updated: 05/22/2025

 The Winn Group LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information, including your phone number and SMS consent.

Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII), including your name, email address, phone number, and mailing address when voluntarily provided through our website forms.
• Non-personal information such as browser type, operating system, and website interaction data through cookies or analytics tools.

How We Use Your Information

We use the information collected for the following purposes:

• To provide services, respond to inquiries, and process requests.
• To send SMS messages if you have explicitly consented by selecting the optional SMS checkbox.
• To send promotional and informational content related to our services, if consent is provided.
• To improve our website, customer service, and overall experience.

SMS Consent and Communication

• If you provide your phone number and opt-in via the SMS checkbox, you consent to receive text messages from us. These messages may include promotional offers, service updates, or reminders.
• Message frequency may vary. Standard messaging and data rates may apply.
• You can opt out of SMS messages at any time by replying “STOP” to any message.

How We Share Your Information

We do not sell, rent, or share phone numbers collected for SMS consent with third parties for marketing purposes. Your personal information may only be shared in the following cases:

• With service providers who assist us in delivering our services (e.g., payment processors or communication platforms), but only for operational purposes.
• If required by law, to comply with legal processes, or to protect our rights.

Your Privacy Choices

• You may request to update or delete your personal information by contacting us at info@twgroupusa.com
• You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails.
• SMS subscribers can opt out at any time by replying "STOP" to any SMS message.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect non-personal information. You may adjust your browser settings to refuse cookies.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@twgroupusa.com or call us at 949-603-3010. You can also visit our website at www.twgroupusa.com.